Returns & Exchanges
At Lab-Tested Extracts, we stand behind the quality of our products and offer a 30-day satisfaction guarantee for all unopened and certified items. If your order does not meet our rigorous purity standards, we are committed to making it right through a swift exchange or refund.
Initiate a Request
Contact our support team with your order number and batch details to receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the unused items in their original laboratory-grade packaging to ensure no contamination occurs during transit.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our facility verifies the seal integrity and product condition, your refund or replacement will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing